The ACTEW Blog

MTCU has a number of "Transition Projects" in the works to advance the work of integrating and transforming Employment Ontario – Ontario’s employment and training network with the goal of enhancing service to Ontarians. These projects provide opportunities for key stakeholders and service delivery agencies to participate in the design and implementation of Employment Ontario, because many of the projects will have specific time-limited and focussed working groups or reference groups that will include community stakeholders.

Understanding the complexity and inter-related nature of creating the system, MTCU has divided the projects into six project "suites." Community agencies are encouraged to identify areas of expertise and interest to ACTEW. We may be able to put your name forward for consideration to participate on a working group for the project. Note that all projects are in very preliminary stages, and are operating on different timelines, and not all projects will have working/reference groups.

Here's a summary of the areas of focus (the 6 "Suites") for the transition projects:

1) Program & Policy Coherence:
These projects cover implementation of the changes at the program and policy levels; development of mid-term initiatives which include research, Targeted Employment Supplements (TES), and employer involvement with training; long-term policy strategies; and program evaluation.

2) Organizational Development:
This category looks at classifications; management strategies related to the changes, such as communications, leadership, program structure, and implementing training plans; and workforce realignment and management. There will not likely be community stakeholders involved in this mostly internal suite.

3) Service Delivery Management Framework:
These projects involve service delivery models and standards, including long-term strategies, standards and measures, and examining delivery models quantitatively; access strategies related to client barriers and client flow; and contract administration.

4) Channel Development:
These projects look at branding, and strategies related to content management, voice channel integration, and web tools.

5) Governance and Accountability:
There are a number of projects in this category, which is more about MTCU's internal processes and also not likely to have service provider input: federal-provincial governance issues, which include future governance, protocol, audits, and the financial relationship between MTCU and Service Canada; inter-ministry engagement; stakeholder engagement; and business planning, reporting, and accounting at the provincial level.

6) Enterprise Management and Business Continuity:
This is another large group of projects largely related to MTCU's internal operational structures. They cover longer-term issues such as the federal interface, business case development, and security of external access; privacy issues; accommodation; controllership review; contingency, security and disaster recovery; making financial processes operational, including those related to EI Section 25, EBSM, and the Family Responsibility Office, as well as a budget and forecasting process; re-engineering the business process; and records schedules.

For more detailed information on any one area listed above, please contact ACTEW’s Deanna Yerichuk, who sits on the Employment Ontario Service Delivery Advisory Group at deanna@actew.org.